Luulla

Prettypromdress

(26 items sold)
Hi, welcome and thank you for visiting Prettypromdress.
Accepted payment methods:
2
How long will it take to receive my order?

Total Time= Production Time + Shipping Time 


Production Time: 10-12 business days+ Shipping Time: 3-5 Business days 


If you are in a hurry, please contact me before or after placing the order.


Do you accept custom order

Yes, I do! You can give me your custom size or give me a picture of dress what you want. And then I can make as you want.


If don't know how to choose right size?

If you are not sure what's your correct size, I highly suggest you choose free custom size(bust, waist, hips and your height). I offer this service for free. Be careful, pls provide correct size, if you don't know how to measure, you can get someone professional to help you!


Can I return it?

1) After you received your item, please check it right way, and try on as soon as possible without removing the tags, altering, or washing the dress.


If there is something wrong with our product,contact our customer service within 3 days of your order's delivery date*. Include your order number and an explanation and photographs documenting the reason for the return. 


PS:We do not accept any return if our product is used or damaged, and we have 3 days requirement. That's enough time for you to make sure the item is well made.


2)Once Customer Service has approved your request,


please send the item back to us as soon as possible.Also email us the shipping information:


a)Photos of the package you send back; 


b) Tracking number; 


PS:All returned items must be in brand-new condition, unused and with original tags and packaging and without any perfume.Or we can not refund. 


3) Once received at our facility, your return will be processed immediately.